E2save Reviews

4.4 Rating 4,714 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good company good phone”

Helpful Report

(Apple IPhone 5 16GB White Refurbished) - Posted 10 years ago

“The price and the service from e2save was really excellent and I'm loving my phone and tablet so far. This would have been a 'very good' rating but for one thing. After purchasing there is a link to get a voucher for money off next purchase. You end up without really knowing it on a site called https://www.shopperdiscountsandrewards.co.uk/ (or one of their affiliates). Just read the reviews for this people and don't give them your bank details!”

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(Sony Xperia Z1 Compact Pink) - Posted 10 years ago

“Place the order on 4/8/14, and suppose to receive it on 5/8. But, received on 7/8 instead. Battery life is short.”

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(Nokia Lumia 520 White Refurbished) - Posted 10 years ago

Hello Miss Chan, I am sorry that you seems to be having battery life issues. Modern smartphones last a day on average. If it is less than this then please contact us so we can organise an exchange for you. Kind regards David e2save.com support team

Posted 10 years ago

“Sent a day later than promised.”

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(Samsung Galaxy S5 Charcoal Black Refurbished) - Posted 10 years ago

“I was told I would receive £30 cash back but this never happened”

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(Apple IPhone 5c 16GB Pink) - Posted 10 years ago

“I bought the phone in the package as it was cheaper than a sim only deal. I now have a sealed boxed refurbished phone for sale. Contacting afterwards through my account is absolutely impossible especially as the bundle I ordered is so different from the bundle I have got. Live chat cuts me off. No e-mail address or message button. That makes you impossible.”

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(Samsung E1200 Black Refurbished) - Posted 10 years ago

“Limited instructions.”

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(Samsung Galaxy Y) - Posted 10 years ago

“To be fair to e2Save, the deal whent through very well. O2 delivered on time and I was very happy up that point. What marred the experience and stopped me from giving a full 5 Star rating was the fact that the O2 sim swap went hopelessly wrong and I was without mobile service for 5 days. Very poor on O2's behalf, but they are at least crediting my account with the loss in service.”

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(Apple IPhone 4s 8GB White Refurbished) - Posted 10 years ago

“Okay service (I got loads of txts and emails asking me to change my address details as delivery was not possible to my works address for some reason). I was kept up to date every step of the way which was good. However the cost of my contract was more than expected - it was advertised online and in the confirmation email as £28 a month. When I got the confirmation from o2 it was £28.97 a month. Its only slightly more, but not what I agreed to or was advertised by e2save so I do feel mislead.”

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(Samsung Galaxy S4 Black) - Posted 10 years ago

“It seems to be a good mob.no probs so far.easy to use.”

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(Nokia Lumia 630 Green) - Posted 10 years ago

“Very easy to order my samsung s4 mini and arrived v quickly. Very happy with the service”

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(Samsung Galaxy S4 Mini Purple) - Posted 10 years ago

“You tried to find me a good deal, which in the end you did. But the prices i was given was after cash back, the cash back wasn't explained very well on how it worked, as only after ordering, i was informed it was £18 a month till month 7. I think you should make it clear in the process.”

Helpful Report

(Nokia Lumia 635 Black) - Posted 10 years ago

“Got refurbished Nokia Lumia 520 for my daughter. She was very happy except that, having lowered the volume, we have discovered that the button to increase it is broken and she has to take the back off the phone to increase it again. Will be going in to Carphone Warehouse to see what they can do to sort this. Otherwise, all very good. Port happened without a problem and phone seems to have lots of functions she is happy with.”

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(Nokia Lumia 520 Black Refurbished) - Posted 10 years ago

“Did it online.Just as any other.”

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(Samsung Galaxy S4 Mini Purple Refurbished) - Posted 10 years ago

“communication is very poor,may be because, lots of companies and client to deal with but there should be someway to acknowledge the corospondace with clients.”

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(Samsung Galaxy Fame Blue Refurbished) - Posted 10 years ago

“customer service good, product very expensive!”

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(Pay Monthly Micro SIM) - Posted 10 years ago

“Mobile was sent very quickly but was not notified it was arriving. Otherwise I am with phone.”

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(Samsung Galaxy S4 Mini Orange Refurbished) - Posted 10 years ago

“Mobile was sent very quickly but was not notified it was arriving. Otherwise I am happy with the phone.”

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(Samsung Galaxy S4 Mini Orange Refurbished) - Posted 10 years ago

“As an existing customer for many years I expected to be offered an exclusive contract. Was throughly disappointed and ended up purchasing a contract that was available to all customers”

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(Samsung Galaxy Young Silver Refurbished) - Posted 10 years ago

“Was disappointed to realise when I contacted Orange because my mobile phone had been cut off prior to receiving my new phone, that I had not been talking to Orange regarding an update and new phone, I was led to believe that the person speaking to me was speaking on behalf of Orange and that was misleading. Also to have my phone cut off prior to receiving the new one is not acceptable. How can you say you are from one company when you are from another. Sharp practice springs to mind!”

Helpful Report

(Nokia Lumia 520 Black) - Posted 10 years ago

E2save is rated 4.4 based on 4,714 reviews