E2save Reviews

4.4 Rating 4,714 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“My experience with e2save was a very pleasant experience. Shame that all on_line purchases couldn't be like this. Thanks very much”

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(Samsung Galaxy S3 Neo White) - Posted 10 years ago

“I read some bad reviews bout e2save wen I rang dem the guy was really helpful sorted everything 4 me without any problems don't c Wat the problem is e2save n my eyes r great”

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(Apple IPhone 6 128GB Space Grey) - Posted 10 years ago

“Good. Used them before will use again”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 10 years ago

“quick delivery shame the phone keeps flashing like interference - hopefully this corrects itself or i'll making a complaint”

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(Samsung Galaxy S3 Neo Black) - Posted 10 years ago

Hello Mark, Thank you for your review. I’m sorry to hear your phone is flashing. If the handset is faulty we’d be happy to exchange it for a brand new replacement handset. You’ve got 28 days for an exchange of the handset. Outside of the 28 days you have a 12 months warranty with any Carphone Warehouse store. If you’d like an exchange please let me know so I can call you and get this set up Kind regards, Mohammed E2save support team

Posted 10 years ago

“Cannot give a higher rating as yet my x box one has not arrived yet. I received constant updates about the progress of my phone delivery but have had no further info on the delivery of the x box. If I receive the x box with minimal fuss I will give a higher rating.”

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(Nokia Lumia 530 Black) - Posted 10 years ago

Hello Michael, Thank you for your review. I’m sorry for the lack of communication regarding the status of your console. I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. Please let me know the best time and contact number so I may call you and provide an update. I look forward to hearing from you. Kind regards, Mohammed E2save support team

Posted 10 years ago

“Unbelievably cheap phone on contract. Had no problems with the order it came the next day and no trouble getting it set up. Why can't the big other four phone companies do these phones for the same price. I wouldn't go anywhere else in future!”

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(LG G3 Metallic Black) - Posted 10 years ago

“Very good service”

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(Samsung Galaxy S3 Mini Blue) - Posted 10 years ago

“Had the worse nightmare ever using u I do not want anymore r mails or phone call of u ever again”

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(Apple IPhone 5c 16GB Yellow) - Posted 10 years ago

Hi Jane, I'm really sorry to hear that you have had a bad experience with us and no longer wish to be contacted by us. If you could kindly provide me with your mobile number, I will have this removed from our marketing list. Many thanks Grace Customer Support Team

Posted 10 years ago

“IVE TRIED REPEATLY TO CANCEL THIS PHONE AND NO ONE HAS TOOK ANY NOTICE OF ME I THOUGHT THIS PHONE WAS JUST £4.99 A MONTH BUT IT TURNS OUT YOU HAVE TO PAY £14.99 A MONTH WHICH WAS MISLEADING ON MY PART I THOUGHT IM NOT PREPARED TO SEND MY BILLS EVERY FEW MONTHS TO CLAIM MY MONEY BACK THANKYOFOR YOUR HELP I MUST SAY YOULL BE GETTING THE PHONE BACK ANY WAY”

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(Nokia Lumia 630 Orange) - Posted 10 years ago

Hello Derek, Thank you for your review. Please accept our apology for the issues you’ve had with trying to cancel the order and the issue with the price. The effective monthly cost after cash back would be £4.99 a month. The monthly line rental will be £14.99 but after cash back it would be £4.99 I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. Please let me know the best time and contact number so I may call you. If you incurred any costs in sending the handset back, we would be happy to issue a full refund. I look forward to hearing from you so we can put things right. Kind regards, Mohammed E2save support team

Posted 10 years ago

Hello Derek, I'm sorry to see that we have not yet received a response to our request for a best contact number. Can you please provide us with this if you wish to talk about this further? Many thanks, Grace | Customer Support Team

Posted 10 years ago

“very happy”

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(Nokia 105 Black) - Posted 10 years ago

“very fast efficient delivery service - received my phone within 24hrs.”

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(Samsung Galaxy S4 Black) - Posted 10 years ago

“Very sly, within 1 sec of me realising that it had gone up to 14.99 , i tried to stop the transaction, But no , there is no quick reply, Kept saying do not send the goods, but not only did you carry on, you left the goods with a neighbour upstairs, So then i have to log-in to get information to send goods back, which resulted in me having to pay 7.15 to return the goods by special royal mail, And you also have the cheek to take 0.01 out of my account, You hide all the details of exactly what a person has to do to get yr offer of 4.99 a mth, Send this, send that, Just read yr e-mail , Best time Wed , 11am-12.30 . or after 4pm , Give me time to flip open my fone and answer, 07833578790 or 01892673032 Thanks for yr reply, look forward to hearing from you Regards Jennifer Davey, So wheres my 7.15 that i had to pay to send the unwanted fone back, And not only that i find out you are trying to charge me on my vodafone account the 13.68. This is not over by a long chalk”

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(Nokia Lumia 630 Orange) - Posted 10 years ago

Hello Jennifer, Thank you for your review. I’m sorry for the confusion about the cash back deal with your order and I’m sorry to hear you had to pay the postage costs. I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. Please let me know the best time and contact number so I may call you and issue a full refund. I look forward to hearing from you so we can put things right. Kind regards, Mohammed E2save support team

Posted 10 years ago

Hi Jennifer, We have noticed that we have yet to receive a response to a best time to contact you. Can you please provide this if you wish to discuss this any further. Thanks, Grace | Customer Support Team

Posted 10 years ago

“Excellent communications. Brilliant deal on my mobile. Very fast delivery. Loving my new phone. Thanks”

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(LG G3 Metallic Black) - Posted 10 years ago

“Good followup by car phone warehouse on my upgrade enquiry by email. Deal was done by phone and twenty fours later my iPhone 6 was delivered within thirty minute of my one hour delivery slot. Altogether I was very impressed. Thanks to all involved.”

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(Apple IPhone 6 Plus 128GB Silver) - Posted 10 years ago

“Great service-informed at all times when my mobile was going to be delivered”

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(Apple IPhone 6 16GB Gold) - Posted 10 years ago

“I bought the mobile as I was recommended by my sister and she advised me that we would get a referral fees but as I placed the order online I couldn't find the recommend family & friends option so I placed the order online on Wed and gave a ring to the sales team 2 mints after placing the order. i explained them about the referral and they advised me that I need to speak to customer services which i did the very next day but I was told that my sister needs to speak as she was the only who referred me she has spoken to the customer services team and all they say is we would not give you a referral fees This is really disappointing customer services and it leaves a rather bad taste I a m in the process of refunding the handset as this is totally unacceptable”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 10 years ago

Hello Divya, Thank you for your review. We’re sorry for the issues you’ve had with the order. As your sister referred you, she is entitled to the refer a friend scheme. For us to process the payment, your sister will need to call us and provide us with your details and advise she referred you. Once this is done we can then submit the claim for her. Please accept our apologies for the lack of information that was provided. I can assure you that we will honour the referral. Thank you for your patience and understanding. Kind regards, Mohammed E2save support team

Posted 10 years ago

“HELPFUL, FRIENDLY STAFF. PHONE DELIVERED NEXT DAY. RECOMMENDED.”

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(Nokia Lumia 735 Black) - Posted 10 years ago

“Superb every thing”

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(Nokia 105 Black) - Posted 10 years ago

“Much easier to use than android. could do with more apps, but, overall great phone. Love it”

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(Nokia Lumia 635 Orange) - Posted 10 years ago

“Absolutely no technical information about the LG G3 phone I was purchasing, there are two models one with 3GB ram and 32GB of storage the other with 2GB ram and 16GB of storage. Had to wait to receive the phone to find out which model I was getting that is poor. Guess which one I got :(”

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(LG G3 Metallic Black) - Posted 10 years ago

Hello Mark, Thank you for your review. I am sorry that you are unhappy with your choice of handset and that you feel this was not made apparent to you on our website when ordering.. There are a few handsets available of the LG G3 series that differ in memory capacity. I have tried to contact you today to discuss this further but the number we hold did not connect. Please let us know how you would like to resolve this and we will try our best to accommodate you. Kind regards, David E2save.com support team

Posted 10 years ago

E2save is rated 4.4 based on 4,714 reviews