E2save Reviews

4.4 Rating 4,714 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Up to now although I've never heard of E2Save before the service has been excellent! I got the deal I wanted and they have delivered on what they have promised up to now. Wouldn't hesitate to recommend them to my friends and colleagues.”

Helpful Report

(Nokia Lumia 735 Orange) - Posted 10 years ago

“Ordered an iphone6 recieved the next day only for it to be locked to another network!! Sent the iPhone back and asked for a replacement, still havnt received the replacement, rubbish!! Been without a mobile for 6 days, my livelihood is mobile dependant and I've lost business due to this, would not recommend to anyone stay clear.”

Helpful Report

(Apple IPhone 6 16GB Grey Refurb) - Posted 10 years ago

Hello Lewis, Thank you for your review. I am sorry for the problems that you have experienced with your handset. I can see that you have already discussed this with us and you have been advised what is going to happen next regarding your replacement handset. You should have received an update from DPD regarding the time of your delivery. If you have any further issues regarding your order please don’t hesitate to contact us. Kind regards, David E2save.com support team

Posted 10 years ago

“Couldn't believe the savings when had a quote for my note 4 contract. The delivery people text me twice about delivery and it came within the time slot. I registered my new sim online with Vodafone who wouldn't do it over the phone as they said they didn't supply the sim. She said she would send me a Vodafone sim if it didn't work online.It did and it was all active within two hours. I love the phone and couldn't really afford it direct from Vodafone even though I'm still with them. Really pleased with every aspect of my purchase. Everything went as I was told it would by the sales person who was lovely. I rang you to get online and check my tariff on my account with e2 save before I opened my phone and all was perfect. My Mifi worked straight away too which i was told would by your sales person . I was worried about that but i kept the same number and it works great. Many thanks for introducing yourselves to me as I had only heard of Carphone Warehouse and not yourselves even though they told me after that you are their sister company. I will recommend you to everyone I know and am thoroughly pleased with my savings. Thanks for everything.”

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(Samsung Galaxy Note 4 Gold) - Posted 10 years ago

“Excellent customer service and fast delivery”

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(BlackBerry Classic Black) - Posted 10 years ago

“Excellent to have the online live chat help with speedy replies. I had 3 addresses in the last 3 years and the web form was only able to accommodate 2 addresses. This caused me to have to spend time on the phone the next day which was an inconvenience. Could this be amended?”

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(Nokia Lumia 530 Black) - Posted 10 years ago

“Spent hours looking for a package like the phone and service system I got from e2Save and nothing came near it for quality and service. The whole experience was simple, phone is a stunning value and all set up and running without a hitch. Ron Yarwood”

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(HTC One Silver Refurbished) - Posted 10 years ago

“I found the service excellent and the assistant very helpful. I believe her name was Amy. She was extremely helpful and pleasant. Well done.”

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(Samsung Galaxy S5 Mini White) - Posted 10 years ago

“I am totally dissapointed with this phone I dont like it at all Its tinny it does nothing its cheap and tacky I wish I had never ordered it It was said to be an upgrade and its terrible I hate it (Nokia 220)”

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(Nokia 220 Black) - Posted 10 years ago

Hello Linda, Thank you for your review. I am sorry to hear that you are unhappy with your handset. I have tried to call you today to discuss this further but unfortunately you were not available. Please let us know what handset you would like to exchange this for and we will certainly investigate this for you. We look forward to hearing from you. Kind regards, David E2save.com support team

Posted 10 years ago

“best decision I made and the deal was fantastic”

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(Sony Xperia M2 Black) - Posted 10 years ago

“very good after sales support. Prompt free delivery Overall Great experience.”

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(Samsung Galaxy S3 Blue Refurbished) - Posted 10 years ago

“Spot on service,both the items I ordered arrived exactly when they said they would and I got a great deal ..very happy customer.”

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(Samsung Galaxy S3 Neo White) - Posted 10 years ago

“The lady I spoke to was great. She helped me find the ideal tariff with enough monthly data to keep me going. Many thanks.”

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(Apple IPhone 6 64GB Silver) - Posted 10 years ago

“Fast,easy and great communication thank you highly recommend ????”

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(Nokia Lumia 635 Black) - Posted 10 years ago

“I can not believe my phones had the seal broken, that is not acceptable!”

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(LG G3 Metallic Black) - Posted 10 years ago

Hello Stuart, Thank you for your review. I am sorry that you are not happy with the broken seal on your handset. I can see that you have already discussed this with a customer service advisor who has explained that sometimes our warehouse break the seal in order to batch check an item. This is to ensure the manufacturer has sent all the relevant items. This does not affect your rights in terms of return or exchange and I assure you the handset will not have been tampered with. Kind regards David E2save.com support team.

Posted 10 years ago

“I have received excellent customer service, first of all online chat service and assistance is very helpful, and after sales they keep update till I have receive item at my door. impressed and like to use it again, thx”

Helpful Report

(Apple IPhone 6 Plus 128GB Gold) - Posted 10 years ago

Hello Dhaval, Thank you for your review. I am happy to hear of the fantastic service you have received. We aim to offer nothing but the best. Kind regards David e2save.com support team.

Posted 10 years ago

“Very swift delivery, I ordered the phone one Saturday and it was delivered on Monday. Very impressed.”

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(Apple IPhone 6 64GB Gold Refurb) - Posted 10 years ago

Hello Wayne, Thank you for your review. Im glad you received your new handset at the earliest possible date. I hope you enjoy using it. Kind regards David e2save.com support team.

Posted 10 years ago

“I initially bought a Sony Xperia M2, was not happy with the purchase and all i asked for is to exchange it for Iphone, got so many different explainations as to why i could not swap for iphone 6 but could swap for another phone apart from iphone. Had to settle for Sony xperia Z3 compact as they could not swap it for iphone 6. It's disappointing as i am now stuck with Sony Xperia Z3 compact phone for 24 months!!”

Helpful Report

(Apple IPhone 6 16GB Gold Refurb) - Posted 10 years ago

Hello Ramnik, Thank you for your review. I am sorry that you were unable to exchange for the iPhone as you wanted. The reason for this is mainly due to the way the tariff is set up with the network. There is no vendor or retailer who is able to exchange from a non-iPhone to an iPhone and vice versa. I apologise that you are not entirely happy with your final choice but if you would like to make another choice then just let us know and we can look into this for you. Kind regards David e2save.com support team

Posted 10 years ago

“Excellent Company fast and effective. Gave me a better deal than I could hope for. Thank guys”

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(Sony Xperia T3 White) - Posted 10 years ago

Hello Robert, Thank you for your review. I am glad to hear you are happy with the deal, we aim to please. Kind regards David e2save.com support team

Posted 10 years ago

“Given that you can choose a date for delivery, I got a text to say it would be delivered Monday?,I actually booked Thursday. Why give people the choice?.Other than that,the phone was delivered Thursday after re booking it.”

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(Samsung Galaxy Young White) - Posted 10 years ago

Hello Gordon. Thank you for your review. On behalf of our couriers we apologise for the confusion on your delivery, I'm pleased to see you have now received your handset, if you have any further querys please do not hesitate to contact me. Kind regards, Jodie, E2save Customer Support team.

Posted 10 years ago

“I Thought the ease of ordering my new Nokia Lumina 735 phone and it's pretty precise ordering schedule, that I could track, were a real positive. I am thus far happy with the phone and the tariff offered and all achieved in the comfort of my own home. My first impression is very positive to the service provided and the very prompt and precise delivery.”

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(Nokia Lumia 735 Black) - Posted 10 years ago

E2save is rated 4.4 based on 4,714 reviews